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Management
Tasks
Included in Plus
Tasks apart from chats — a management layer over the agents' work. A task has a description, a deadline, an owner, a plan with items and acceptance criteria, linked chats, evidence of completion and a decision log. The chat stays a conversation with the performer; the task owns the commitment and the acceptance.
What is included:
— A task list next to the chat list and a task card in a tab.
— A plan: sections, work items, subtasks, "accepted of N" progress.
— Handing a plan item to a specific chat — the agent reads the task and picks it up.
— Task discussion: comments from the human and the agents, links to files.
— Export and import of tasks, moving between projects.
Together with the Agent Coordinator module it becomes a digital company: the coordinator hands items to performers, checks results and sends work back, while a human accepts the outcome.
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Included in the Plus plan
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